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Contacting Support
If you need help with Robo Gallery configuration, troubleshooting, or gallery setup, our support team is available to assist you.
We are happy to help with questions related to:
- gallery configuration
- layout and hover settings
- compatibility issues
- performance problems
- recreating demo galleries
- plugin behavior or unexpected errors
Before Contacting Support
To help us resolve your issue faster, please include as much information as possible when submitting a request.
Helpful information includes:
- a link to the page where the gallery is displayed
- screenshots of the issue
- the Robo Gallery version you are using
- the WordPress version
- the theme name
- any caching or optimization plugins installed
Providing these details allows our team to identify the problem more quickly.
WordPress Support Forum
You can contact us through the official WordPress plugin support forum:
This is the recommended place for most support questions.
Support for Demo Configuration
If you want to recreate a specific demo gallery, you can also contact support and include:
- the demo you are referring to
- a link or screenshot of the demo layout
We will help you identify the correct gallery settings.
Contact Support
You can reach Robo Gallery support through:
Response Time
Our team typically responds as soon as possible, but response time may vary depending on the complexity of the issue and the number of active support requests.
We appreciate your patience and will do our best to assist you.