Gallery Not Displaying

If your gallery is not showing up at all on the page, follow these steps to identify and fix the issue.

🔹 1. Double-check the Gallery in Use#

Make sure the gallery you’re configuring is the same one you’re testing on your page.

✅ To verify:#

• Go to Robo Gallery > Manage Galleries
• Confirm the Shortcode being used on the page (e.g. [robo-gallery id=5])
• Make sure you’re editing the correct gallery instance

🔹 2. Check if Images Are Added#

A gallery without images will not be displayed.

• Open the gallery in the editor
• Click Manage Images
• Make sure at least one image is uploaded or selected

🔹 3. Clear Gallery Cache#

Sometimes outdated cache may cause galleries not to render correctly.

✅ Try this:#

• Go to Gallery Settings > Cache Settings
• Temporarily disable the gallery cache
• Clear Cache of the browser, then refresh the page

🔹 4. Clear External Caching Plugins#

If you are using caching plugins (e.g. WP Super Cache, W3 Total Cache, LiteSpeed Cache):

• Clear your site cache
• Disable the plugin temporarily and reload the page
• Check if the gallery appears

🔹 5. Use Compatibility Settings#

In some cases, enabling compatibility options helps.

• Go to Robo Gallery > Settings > Compatibility Settings
• Set jQuery Version to Alternative or Forced Include
• Save and reload the gallery page

🔹 6. Still Not Working?#

If none of the above helps:

• Try switching to a default WordPress theme
• Deactivate other plugins that may conflict
• Contact our support team for direct assistance

👉 Contact Support →

🔗 Related#

• Broken Layout →
• Manage Galleries →
• Gallery Cache Settings →